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• Overall Rating
  5 Star Review

  Reviewed by: tnjohnson

  Updated:09-28-05

  Duration of ownership:6 Days

  Strengths: One Button Checkup, Anti-Virus, Disk Cleanup

  Weaknesses: Disk Defragmentation could be a little faster.

  Overall Evaluation: I have used Norton SystemWorks for several years. I like the product, feel comfortable with it and upgrade annually. It is the best overall system maintenance/management tool I have used.

• Overall Rating
  5 Star Review

  Reviewed by: monty_77

  Updated:05-30-05

  Duration of ownership:1 Months

  Strengths: great programn, best antivirus, great utilitys, and go back is a life saver

  Weaknesses: none

  Overall Evaluation: This is one of the best programs I have ever used. It might cost a little more than the others, but is more useful in the long run and once you use it you will agree with me.

• Overall Rating
  1 Star Review

  Reviewed by: wblackledg

  Updated:05-09-05

  Duration of ownership:1

  Strengths: I didn?t waste any more money on a 3 user site license?

  Weaknesses: Slothful, Wasteful, Nagging, Stupid, Useless, and Worthless, It?s the Peggy Bundy of Software.

  Overall Evaluation: In the old days Peter Norton was the man with the answer. I assume he cashed his stock options in and is kicking it in Caribbean somewhere because Systemworks 2005 premier is a dog with many fleas.I bought this product with the expectation it would at least attempt to repair my hard drive. Its an XP box, and the USB drive?s File allocation table shot craps. I looked around at various products and read some online reviews. Systemworks was not rated very well, and now I know why.. The only way to ?REPAIR? your drive seems to be with something called Norton Disk Doctor. It used a Windows API to try and access the inaccessible drive. It returned the same error that windows did, then it claimed the drive was fine (a default all is well message I assume). That was my first clue that this Systemworks is junk.Here is what the ?read more? button says about Norton Disk Doctor, it?s also something you won?t find printed on the outside of Systemworks 2005?s box either (no wonder).. ?Norton Disk Doctor can only revive FAT or FAT32 partitions on computers that are running Windows 2000/XP. It cannot revive NTFS partitions?This great news for the 4 people on the planet who actually are running Windows XP and have their drives formatted using an old DOS FAT format. The other 6 billion of us will have to find another product.Now, I?m $70 poorer, and I still am no closer to getting my data back from my hard drive. Unbelievable.

• Overall Rating
  3 Star Review

  Reviewed by: SenseiC

  Updated:02-03-05

  Duration of ownership:4 Weeks

  Strengths: Very good disk utilities. All the features are well integrated. Uses Ghost 9.0 which is a strength AND a weakness. Ghost's strengths: Win2K & WinXP - HOT imaging (i.e. no reboots, no floppy)

  Weaknesses: Uses Ghost 9 - No stand alone utility for cloning drives (major annoyance to me).

  Overall Evaluation: Be VERY careful which version you buy. The OEM version does NOT come with the Recovery Disk CD. This is the disk that provides a stand-alone boot environment to assist in resurrecting an ailing (or possibly unbootable) system. As Symantec put it in their response to my "where's the beef" email, "I apologize for the inconvenience this issue has caused to you. Please note that Recovery CD is not available with the OEM version of the product."

• Overall Rating
  1 Star Review

  Reviewed by: mouseissue

  Updated:01-31-05

  Duration of ownership:2 Weeks

  Strengths: The Norton Systemworks GUI front end is convenient.

  Weaknesses: They replaced Norton Ghost 2003 with Ghost 9. Although this version is more user friendly, it is no where near as powerful. I am sticking with Systemworks 2004 for the foreseeable future.

  Overall Evaluation: Symantec has been diminishing the quality product they once had. Norton Utilities 2000 had many useful tools. The version of Norton Utilities in this product is a faint shadow of that software. For example, a good file compare utility, another utility that would track changes made to your computer when you install or uninstall software, just to name two. Instead of more good software, with this release Symantec has started to bundle shareware junk PC benchmarking software that's almost useless... I guess they do not want to spend the money it takes to support good software anymore! Not to mention the almost non-existent tech support. This is the last version of Systemworks I'm going to spend good money on.

• Overall Rating
  5 Star Review

  Reviewed by: AlexanderAkulick

  Updated:12-13-04

  Duration of ownership:2 Weeks

  Strengths: Everything in it, and it has improved functions.

  Weaknesses: Nothing about it.

  Overall Evaluation: I was well satisfied with the 2004 version but this one only became better with its new added features. You will have no problems with any of Symantec's SystemWorks Professional/Premier programs unless you do the following: 1) Don't defragment your drives first before the install. 2) Don't delete old programs and files from Windows. 3) Don't check for and remove incompatible programs. 4) Don't check for hardware and device issues. 5) Don't follow the install or use instructions. These normal maintenance procedures should always be followed before installing software, but are not always necessary. However, they should always be followed when installing any virus scan program or any other sophisticated program. The serial number authorization/verification process is easy on install and the program runs smoothly installing all features, making them available on restart after the initial and required scans are completed. Get the retail, box version, for its included manual and study it. This assures you will have a copy of the program as well, and the "upgrade" at their website is actually a full install program. You will then enjoy what is the best program around for home and small business use.

• Overall Rating
  3 Star Review

  Reviewed by: Alanone

  Updated:11-13-04

  Duration of ownership:1 Months

  Strengths: Works as advertized. I've been a long time user.

  Weaknesses: None so far

  Overall Evaluation: I bought two copies. I had problems installing the new version on my old computer. It installed just fine on a new one. My IBM PC is about 4 years old, and the software would not install. I called tech support, experienced long waits spent maybe 20 hours on line, half of it on hold. Went through a number of outsourced helpdesk people. They finally suggested that I delete my Norton Internet Security. The Systemworks software did load. Only problem I could not load the new version of Norton Internet Security downloaded from Symantic. Another 10 hours with help desk. Finally, they tell me buy the CD version. I got it, and it still wouldn't load. Spent another 2 hours with outsourced helpdesk. They had no solution. I loaded it on my new computer no problem. Finally, went with BlackICE PC protection for internet Security for my old PC -- no problem. I'm not sure what I will do in the future after this experience.

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