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Samsung ML-2551N Laser Printer

60

Fair

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3 User Reviews | add yours »

Full Specifications
Overall rating	76
Street price when ranked	Very inexpensive: $600 (8/27/04)
Print quality: text/graphics	Good/Good
Speed	Poor
Rated speeds	25 pages per minute
Tested speeds	10.5 ppm text; 4.1 ppm graphics
Ease of use	Good
Features	Good
Maximum resolution	1200-by-1200-dpi monochrome
Maximum paper size	Legal
Standard input capacity	600 pages input, two trays
Paper feed options	Straight-through paper path, manual feed slot
RAM: Standard/Maximum (MB)	32/160
Interfaces	Parallel, USB 2.0, and ethernet
Drivers included	Windows 98, Windows NT, Windows 2000 Pro, Windows XP, Macintosh
Supplies included in the box	Black toner
Size (width/depth/height) and weight	15.2 by 17.6 by 12.8 inches; 31 pounds
Other features	Duplexer, optional 802.11b
Support policy score	Fair
Support policies	One-year warranty, 11-hour weekday toll-free tech support

Samsung ML-2551N Review

by Paul Jasper

- The $600 Samsung ML-2551N is a functional-looking gray box that has plenty of features for its price. You can hook it up to a network with its built-in ethernet interface or direct to a PC via its USB 2.0 port. An optional 802.11b wireless LAN adapter costs $300.

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User Reviews for Samsung ML-2551N Laser Printer

Reviewed by: gewebster

Duration of ownership: 2 Months

Strengths: Inexpensive cost per page and lots of features.

Weaknesses: These printers have terrible reliability and Samsung support is non existent.

Overall Evaluation: I purchased fifteen 2551n printers for our charter high school. I have six still working and this is under a very light work load across the last two years. Four have a bad motherboard and the other four will not feed. I have give instructions for no more Samsung products. Absolutely no help from them, of any kind.
Reviewed by: HBer

Duration of ownership:

Strengths: Beautiful output, fast, great duplexing, great price for this feature set.

Weaknesses: A bit loud. No 64-bit drivers/support. Product expired shortly after warranty.

Overall Evaluation: I brought this printer home for under $400. Everything worked very well for about 14 months when the LCD showed "Engine Fuser Error". This means the fuser needs to be replaced at a cost of about $200. According to Samsung's support site, the fuser is rated for 100,000 pages; I had printed fewer than 6,000. Granted, it is 2 months out of warranty but Samsung would not budge.I now wonder if I got what I paid for. It WAS a good price for that feature set, maybe too good. While it was working, it worked very well, now it doesn't work at all. Products that fail right after the warranty expires are unacceptable!