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Belkin N1 Wireless Router

73

Good

  • Pros
  • Outstanding design and usability
  • WPA/WPA2 Enterprise support
  • Cons
  • Sub-par performance in long and midrange tests
  • Relatively high failure rate on long-range tests
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Belkin N1 Wireless Router Review

by Becky Waring

This router is far and away the best of our test group in design and ease of use, and it has excellent features. But it stumbled badly in long- and midrange performance tests.

In almost every measure besides performance, where it unfortunately hung around the rear of the bunch in our October issue's roundup review, the Belkin N1 is a star. It is head and shoulders above the rest of the products we saw in design and usability, with Apple-like attention to detail in the packaging, manuals, interface, and help files. It also has top-notch features, a lifetime warranty, and excellent support.

On opening the Belkin box, the first thing you see is a large card completely illustrating all the possible physical connection possibilities and detailing the order in which they should be made. Cables are numbered to match the card. The setup CD worked flawlessly, detecting our DSL modem settings correctly and automatically connecting us to the Internet. It then directed us to the Web utility to set up wireless encryption.

The N1's 103-page PDF manual was the longest and most comprehensive in the group. Every setting option was clearly explained, along with its implications.

As for features, the N1 is one of only two routers in the batch to support WPA/WPA2 Enterprise encryption and Radius server authentication for use in office and educational environments. It also has a full complement of router capabilities, including QoS support.

But while the N1's speed at close range is several times that of an 802.11g router, its overall performance simply wasn't as good as that of the other products in this group (especially the Airgo-based lines). Performance in our long-range tests was particularly erratic, even compared with that of the Broadcom-based draft-n lines.

Becky Waring

User Reviews for Belkin N1 Wireless Router

  • Reviewed by: asagai

    Duration of ownership: 1 Month

    Strengths: Display

    Weaknesses: OVERHEATS!! Needs a fan to work!

    Overall Evaluation: I have worked with MANY networking devices, but this one was one of the trickiest! Out of the box it runs well, but after 2-3 hours of use, it halts! Even when you reboot every device connected to the network, it will still stop working!! After I TOUCHED the box after one of the times it halted, I saw why. The device was as hot as a frying pan. Recommendation, place a small fan near the box and make sure all sides are well ventilated. As far as Belkin is concerned, why was this not tested in REAL WORLD CONDITIONS?

  • Reviewed by: mikem44444

    Duration of ownership: 8 Months

    Strengths: Give thanks each day for not having to call customer support.

    Weaknesses: Getting lost in the shuffle. The device is probably fine; however, you must rate your experience. I got a lemon and customer satisfaction followed suit.

    Overall Evaluation: Tremendously horrible experience. I have made 8 phone calls (so far). It was agreed after the 5th that is was a faulty router. They upgraded me; however, I spent 6 hours and 23 minutes on the phone, over 5 days, to get this much satisfaction. They said they would have someone call me back 6 times and they never did. That is sad customer service. I was nothing but polite until the 7th call I made. Oh yeh, and I had to give them my credit card # and pay return shipping for their faulty device. What a great set up. You might want to try a company other than Belkin.

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